Retail Trend Monitor 2017: Technology will make the difference in retail

Download a summary report with the key results.

Changes in the retail landscape, driven in part by the mobile revolution and resulting changes in consumer shopping preferences, have revealed new opportunities for retailers.However, with many of the arising opportunities requiring significant investment in technology, the challenge for retailers is knowing which of these to invest in to secure future success.

Our Retail Trend Monitor 2017, a 51-country online survey of 346 retailers and industry experts, examines the key drivers of retail change. The study explores the retail trends and technologies that are having the most impact now and those that will have the greatest influence in the future.