Free on demand webinar: Are your sales staff sticking to the script?
Catch up on our session at the MRS Financial Services Research Conference from the comfort of our own desk
On March 8th 2017 our financial services experts Martin Grimwood and Andy Firth presented the conference session we originally delivered with the FCA via a webinar. They discussed our new research technique that helps financial organisations ensure they’re always 100% compliant with industry regulations.
Compliance is never far from the news. As new approaches to selling financial products and services emerge, consumers still appreciate face-to-face support. So, it’s vital to understand frontline sales practices and behaviours to adapt and improve your training and sales scripts to ensure 100% compliance.